REFUND & CANCELLATION POLICY
At Venture Crib, we offer digital products designed to provide value and insight to startup founders and entrepreneurs. Due to the nature of these products, we follow a strict refund and cancellation policy as outlined below.
1. Digital Product Sales Are Final
All purchases made on Venture Crib (including downloadable files like spreadsheets, databases, templates, and guides) are non-refundable and non-exchangeable. By purchasing a digital product, you acknowledge that:
You gain immediate access to proprietary information.
Refunds cannot be issued once the product has been delivered or downloaded.
2. Exceptions to the Refund Policy
We may consider a refund in the following limited situations:
Duplicate purchase (accidental double payment).
Technical issue preventing access to the file that cannot be resolved after troubleshooting.
Incorrect product delivery (e.g., you received the wrong file or version).
To request a refund under these circumstances, please email us at within 3 days of your purchase, along with proof of payment and a clear explanation of the issue.
3. No Cancellations After Download
Once the digital product has been accessed or downloaded, the order is considered final and cannot be cancelled.
4. Responsibility of the Buyer
Please make sure to read the product description carefully before making a purchase. For any questions or clarifications, feel free to contact us prior to completing your order.